Shipping policy
Shipping Policy for Nimme
Thank you for shopping with Nimme.
1. Processing Times
Orders are processed within 2–5 business days unless otherwise stated.
Made-to-order or custom garments may require additional production time. Estimated lead times will be communicated on the product page or via email.
2. Shipping Within South Africa
We offer nationwide shipping through trusted courier partners.
Estimated delivery times:
- Major cities: 2–5 business days
- Outlying areas: 3–7 business days
Shipping costs are listed at checkout.
3. International Shipping
We ship internationally to selected countries.
International shipping times vary depending on destination and customs processing.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
4. Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS where applicable.
5. Delays
While we aim to deliver within estimated timeframes, delays may occur due to:
- Courier issues
- Public holidays
- Customs processing
- High order volumes
Nimme is not responsible for delays outside of our control.
6. Incorrect Shipping Information
Customers are responsible for ensuring that delivery details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Lost or Damaged Parcels
If your parcel arrives damaged or is lost in transit, please contact us within 5 business days of expected delivery.
8. Contact
For shipping enquiries, contact:
Email: customercare@nimme.co.za