Shipping policy

Shipping Policy for Nimme

Thank you for shopping with Nimme.

1. Processing Times

Orders are processed within 2–5 business days unless otherwise stated.

Made-to-order or custom garments may require additional production time. Estimated lead times will be communicated on the product page or via email.

2. Shipping Within South Africa

We offer nationwide shipping through trusted courier partners.

Estimated delivery times:

  • Major cities: 2–5 business days
  • Outlying areas: 3–7 business days

Shipping costs are listed at checkout.

3. International Shipping

We ship internationally to selected countries.

International shipping times vary depending on destination and customs processing.

Customers are responsible for any customs duties, taxes, or import fees required by their country.

4. Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS where applicable.

5. Delays

While we aim to deliver within estimated timeframes, delays may occur due to:

  • Courier issues
  • Public holidays
  • Customs processing
  • High order volumes

Nimme is not responsible for delays outside of our control.

6. Incorrect Shipping Information

Customers are responsible for ensuring that delivery details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

7. Lost or Damaged Parcels

If your parcel arrives damaged or is lost in transit, please contact us within 5 business days of expected delivery.

8. Contact

For shipping enquiries, contact:

Email: customercare@nimme.co.za